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Customer Support

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FAQ
contact and location

You Can Find Us in This Location

Showroom

charm towers
shop 03
kampala road
+256-753-766-664
+256-758-465-334
  • where is your showroom located?
    we are located at cham tower shop 03 kampala road
  • To which locations do you deliver?
    we deliver to all areas around kampala, up-country and within the east african community countries?
  • what kindly of guitars do you sell?
    we sell and distribute acoustics, classical, electric and bass guitars
  • do you make guitar repairs?
    we do make guitar repairs depending on the damage. kindly reach our sales team for assistance
  • do you sell other instruments except guitars?
    we do have keyboards, drums and accessories of these instruments not forgetting stage and studio equipment.
  • why should i shop from your store?
    we are uganda's most trusted online music store. our staff is technical and equipped with the latest knowledge and understanding of instruments with some being guitarists ready to assist you with you needs.
  • so how do i pay for my products?
    you may pay through our registered or official channels such as airtel money or chipper cash or cash on delivery or otherwise instructed by our sales executives
  • do you accept card payments?
    we are working on improving our service delivery and making card payments possible to our clientele is a part of our upcoming agenda. we sincerely appreciate your patience
  • is it true that your accept payment in crypto currencies?
    we do accept crypto payments only through chipper cash app. kindly reach our sales force for assistance.
  • what do people say about you?
    we are a google listed business. kindly checkout our google listing for reviews and feedback from our customers. thank you
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